FAQ

At Soul's Paradise, we want to make sure that your stay with us is as enjoyable as possible. Here are some common questions that you may have.

What is the best way to contact us?

Text Valéry: 250-201-9441

Send us an email: info@soulsparadise.ca

Is my deposit refunded if I cancel my reservation?

You may receive a partial refund of your deposit depending on how far in advance of your reservation the cancellation request was made. Please refer to the Cancellation Policy for full details.

Is Wi-Fi (internet) available?

Wi-Fi is available near the office ($ on map) and in our fully equipped RV rental units and Chalets.

When are the Check In and Check Out times?

For all rental sites and units, check out is by 11:00 am.

For rental sites, check in is after 2:00 pm and for rental units (RVs and Chalets) check in is after 3:00 pm.

Is any cleaning required before checking out?

Yes, for rental sites, please clean your fire pit and the site area of cigarettes, food, plastic and any other garbage or debris. If the site isn't cleaned a $15 charge is applied. For lodges rental units, please clean your dishes, the microwave, the fridge, the coffee maker and the barbecue. If not cleaned a $30/hour charge is applied.

Are visitors allowed?

Between April 15 and October 15, visitors who stay more than 2 hours must buy a visitor pass to help us cover the additional fees associated with having more people on site.

https://www.soulsparadise.ca/equipmentandvisitor

Am I allowed to bring my boat? Is there extra parking for the trailer & vehicle?

Yes, but we can't guarantee a spot on our Marina as we only have eight spots for boats under 18 ft when the water level is correct. You can use Kootenay Bay Launch anytime to put your boat in the water. Note that our docks are taken out of the Marina every second year in the middle of May to beginning of July due to high water.

Trailer Parking: $10/day Up to $300/6 months

Second vehicle parking: $100/6 months

Park on Pilot Bay Road for free. Between the office and the red cabin (8 spots), in the back of the Campground (2 spots), on the way down (2 spots)

How about our hens?

Sometimes, we let our birds free range around the property, as it helps them lay more eggs, so keep your dog on a leash!
Our chickens love your leftovers (meat, veggies, rice/noodles, fruits, bread) but can't eat some stuff (avocado, chocolate, onions, not cooked potatoes and peels).

Is recreational equipment available?

Yes, between 10 am to 7pm

6 paddle boards
2 large inflatable kayaks (2 adults + 1 child)
2 small inflatable kayaks (2 adults)
2 sit-on kayaks (1 adult + 1 child)

(includes paddles & life jackets)

What is the schedule for the shower and the coin laundry?

The coin laundry is open 24/7, 12 months/year.

Please help us to keep it clean and empty the dust in the dryer after use.

The shower building does not use coins.

Is there septic for the beach sites?

The bathroom for the beach sites has two toilets, a sink to wash the dishes, and no shower. Do not use the septic to dump your RV Tank. Please use the sani station located by the shower building to dump.

Sani dump: Free for our guests, $30 for outsiders

Do you have any games and toys available to borrow?

We've just completed our new septic system installation. Our upper park will eventually have a new playground.

We have blocks and toys for toddlers in boxes in the parks. We have beach toys. We have board games to borrow in the office. Please put them away and help us organize them at the end of the day.

What to do in the area?

In Kootenay Bay

Enjoy our beach, and participate in our activities & events.
Join us around the campfire down the beach every Saturday evening.

Go on the water for some Adventure

Pedal bike to the lighthouse

Hike Pilot Bay Provincial Park

Visit

Visit the artists & winery between Creston & Crawford Bay
Visit Crawford Bay artisan village
Visit Nelson & Kalso

Adventures

Go on an adventure to Slocan river raft (book in advance)
Go to zip line over the Kokanee Glacier (book in advance)
Go to Kokanee Creek provincial park - long beach & hiking
Enjoy the Ainsworth Hot Springs (book online)
Admire the Kokanee Springs golf (book in advance)

Food in Crawford Bay

New Keys in Crawford Bay (6km away): burgers, fries, fish & chips, etc. Play pool and have a drink.
Rockwood Cafe (closer to Grey Creek (13km away): excellent Chinese food there.
Reds Bakery: Coffee/teas, sandwiches, pastry
Roka Woodfire Pizza
Black Salt Café: Sandwiches, drinks, good stuff!